Consumer51 Blog https://blog.consumer51.com Blogging about consumer experience, UX and all things marketing. en Wed, 17 Aug 2022 14:30:00 GMT 2022-08-17T14:30:00Z en The Ultimate Guide to Chatbots https://blog.consumer51.com/the-ultimate-guide-to-chatbots <div class="hs-featured-image-wrapper"> <a href="https://blog.consumer51.com/the-ultimate-guide-to-chatbots" title="" class="hs-featured-image-link"> <img src="https://blog.consumer51.com/hubfs/1-Aug-16-2022-12-41-44-49-PM.png" alt="Ultimate guide to chatbots, Blog cover" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p>&nbsp;</p> <div class="hs-featured-image-wrapper"> <a href="https://blog.consumer51.com/the-ultimate-guide-to-chatbots" title="" class="hs-featured-image-link"> <img src="https://blog.consumer51.com/hubfs/1-Aug-16-2022-12-41-44-49-PM.png" alt="Ultimate guide to chatbots, Blog cover" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p>&nbsp;</p> <img src="https://track.hubspot.com/__ptq.gif?a=2699506&amp;k=14&amp;r=https%3A%2F%2Fblog.consumer51.com%2Fthe-ultimate-guide-to-chatbots&amp;bu=https%253A%252F%252Fblog.consumer51.com&amp;bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Marketing User Experience Digital Marketing Wed, 17 Aug 2022 14:30:00 GMT adelina@consumer51.com (Adelina Dsouza) https://blog.consumer51.com/the-ultimate-guide-to-chatbots 2022-08-17T14:30:00Z Press Release: Consumer51 Wins Six Awards for User-Experience Design at the 28th Annual Communicator Awards https://blog.consumer51.com/press-release-consumer51-wins-six-awards-for-user-experience-design-at-the-28th-annual-communicator-awards <div class="hs-featured-image-wrapper"> <a href="https://blog.consumer51.com/press-release-consumer51-wins-six-awards-for-user-experience-design-at-the-28th-annual-communicator-awards" title="" class="hs-featured-image-link"> <img src="https://blog.consumer51.com/hubfs/Press%20Release%20%28Blog%20Banner%29.png" alt="Press Release: Consumer51 Wins Six Awards for User-Experience Design at the 28th Annual Communicator Awards" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p style="text-align: justify;"><a href="https://www.consumer51.com/"><span>Consumer 51</span></a><span style="color: #000000;">, an international consumer-experience company headquartered in Pennsylvania, won six awards at the 28th Annual Communicator Awards. The Hubspot-certified agency provides services in website development, SEO optimization, and social media planning, among other things–bringing together multiple disciplines to enhance consumer experience for their clients’ businesses.</span></p> <div class="hs-featured-image-wrapper"> <a href="https://blog.consumer51.com/press-release-consumer51-wins-six-awards-for-user-experience-design-at-the-28th-annual-communicator-awards" title="" class="hs-featured-image-link"> <img src="https://blog.consumer51.com/hubfs/Press%20Release%20%28Blog%20Banner%29.png" alt="Press Release: Consumer51 Wins Six Awards for User-Experience Design at the 28th Annual Communicator Awards" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p style="text-align: justify;"><a href="https://www.consumer51.com/"><span>Consumer 51</span></a><span style="color: #000000;">, an international consumer-experience company headquartered in Pennsylvania, won six awards at the 28th Annual Communicator Awards. The Hubspot-certified agency provides services in website development, SEO optimization, and social media planning, among other things–bringing together multiple disciplines to enhance consumer experience for their clients’ businesses.</span></p> <img src="https://track.hubspot.com/__ptq.gif?a=2699506&amp;k=14&amp;r=https%3A%2F%2Fblog.consumer51.com%2Fpress-release-consumer51-wins-six-awards-for-user-experience-design-at-the-28th-annual-communicator-awards&amp;bu=https%253A%252F%252Fblog.consumer51.com&amp;bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> User Experience Mon, 01 Aug 2022 15:43:57 GMT sapan@consumer51.com (Consumer51) https://blog.consumer51.com/press-release-consumer51-wins-six-awards-for-user-experience-design-at-the-28th-annual-communicator-awards 2022-08-01T15:43:57Z 10 Common Web Design Mistakes to Avoid https://blog.consumer51.com/10-common-web-design-mistakes-to-avoid <div class="hs-featured-image-wrapper"> <a href="https://blog.consumer51.com/10-common-web-design-mistakes-to-avoid" title="" class="hs-featured-image-link"> <img src="https://blog.consumer51.com/hubfs/Blog%20-%2010%20Common%20Web%20Design%20Mistakes%20to%20Avoid%20%281%29.png" alt="10 Common Web Design Mistakes to Avoid" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p>There are so many things you need to do when creating a website from scratch. Here's a list of some common pitfalls to be aware of so you can avoid headaches down the road. By avoiding these common mistakes, you help your business remain competitive, polished, and professionally presented online.</p> <div class="hs-featured-image-wrapper"> <a href="https://blog.consumer51.com/10-common-web-design-mistakes-to-avoid" title="" class="hs-featured-image-link"> <img src="https://blog.consumer51.com/hubfs/Blog%20-%2010%20Common%20Web%20Design%20Mistakes%20to%20Avoid%20%281%29.png" alt="10 Common Web Design Mistakes to Avoid" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p>There are so many things you need to do when creating a website from scratch. Here's a list of some common pitfalls to be aware of so you can avoid headaches down the road. By avoiding these common mistakes, you help your business remain competitive, polished, and professionally presented online.</p> <img src="https://track.hubspot.com/__ptq.gif?a=2699506&amp;k=14&amp;r=https%3A%2F%2Fblog.consumer51.com%2F10-common-web-design-mistakes-to-avoid&amp;bu=https%253A%252F%252Fblog.consumer51.com&amp;bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> User Experience Digital Marketing Thu, 21 Jul 2022 14:00:00 GMT adelina@consumer51.com (Adelina Dsouza) https://blog.consumer51.com/10-common-web-design-mistakes-to-avoid 2022-07-21T14:00:00Z The Dos and Don'ts of Responding to Negative Reviews https://blog.consumer51.com/the-dos-and-donts-of-responding-to-negative-reviews <div class="hs-featured-image-wrapper"> <a href="https://blog.consumer51.com/the-dos-and-donts-of-responding-to-negative-reviews" title="" class="hs-featured-image-link"> <img src="https://blog.consumer51.com/hubfs/Blog%20-%20The%20Dos%20and%20Donts%20of%20Responding%20to%20Negative%20Online%20Reviews.png" alt="responding to online reviews" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p>For all of the effort you may put into advertising, there's one valuable asset you cannot buy: positive reviews. Did you know that the average customer reads at least ten reviews before deciding to trust a business with their hard-earned money? Even one bad review can make potential customers hesitate or take their business elsewhere.</p> <div class="hs-featured-image-wrapper"> <a href="https://blog.consumer51.com/the-dos-and-donts-of-responding-to-negative-reviews" title="" class="hs-featured-image-link"> <img src="https://blog.consumer51.com/hubfs/Blog%20-%20The%20Dos%20and%20Donts%20of%20Responding%20to%20Negative%20Online%20Reviews.png" alt="responding to online reviews" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p>For all of the effort you may put into advertising, there's one valuable asset you cannot buy: positive reviews. Did you know that the average customer reads at least ten reviews before deciding to trust a business with their hard-earned money? Even one bad review can make potential customers hesitate or take their business elsewhere.</p> <img src="https://track.hubspot.com/__ptq.gif?a=2699506&amp;k=14&amp;r=https%3A%2F%2Fblog.consumer51.com%2Fthe-dos-and-donts-of-responding-to-negative-reviews&amp;bu=https%253A%252F%252Fblog.consumer51.com&amp;bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Mon, 11 Jul 2022 17:10:15 GMT sapan@consumer51.com (Consumer51) https://blog.consumer51.com/the-dos-and-donts-of-responding-to-negative-reviews 2022-07-11T17:10:15Z 7 MORE Social Media Best Practices You Need to Know Now https://blog.consumer51.com/7-more-social-media-best-practices-you-should-be-following <div class="hs-featured-image-wrapper"> <a href="https://blog.consumer51.com/7-more-social-media-best-practices-you-should-be-following" title="" class="hs-featured-image-link"> <img src="https://blog.consumer51.com/hubfs/3-2.png" alt="7 MORE Social Media Best Practices You Need to Know Now" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p>Social media is undoubtedly one of the most dynamic forms of digital marketing today. Each social network is unique. If you want to enhance your social media marketing strategy, you need to research social media best practices for every individual platform.</p> <div class="hs-featured-image-wrapper"> <a href="https://blog.consumer51.com/7-more-social-media-best-practices-you-should-be-following" title="" class="hs-featured-image-link"> <img src="https://blog.consumer51.com/hubfs/3-2.png" alt="7 MORE Social Media Best Practices You Need to Know Now" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p>Social media is undoubtedly one of the most dynamic forms of digital marketing today. Each social network is unique. If you want to enhance your social media marketing strategy, you need to research social media best practices for every individual platform.</p> <img src="https://track.hubspot.com/__ptq.gif?a=2699506&amp;k=14&amp;r=https%3A%2F%2Fblog.consumer51.com%2F7-more-social-media-best-practices-you-should-be-following&amp;bu=https%253A%252F%252Fblog.consumer51.com&amp;bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Digital Marketing Social Media Social Media Trends Mon, 27 Jun 2022 14:00:00 GMT adelina@consumer51.com (Adelina Dsouza) https://blog.consumer51.com/7-more-social-media-best-practices-you-should-be-following 2022-06-27T14:00:00Z 7 Social Media Best Practices You Should be Following https://blog.consumer51.com/7-social-media-best-practices-you-should-be-following <div class="hs-featured-image-wrapper"> <a href="https://blog.consumer51.com/7-social-media-best-practices-you-should-be-following" title="" class="hs-featured-image-link"> <img src="https://blog.consumer51.com/hubfs/2-4.png" alt="7 Social Media Best Practices You Should be Following" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p style="text-align: left;">The social landscape is rapidly changing if we consider the many new features constantly being added, the algorithms constantly evolving, and the social platforms constantly growing or declining in popularity. Therefore, keeping up to date with the latest social media trends becomes essential for every social media manager who wants to succeed in marketing today.</p> <div class="hs-featured-image-wrapper"> <a href="https://blog.consumer51.com/7-social-media-best-practices-you-should-be-following" title="" class="hs-featured-image-link"> <img src="https://blog.consumer51.com/hubfs/2-4.png" alt="7 Social Media Best Practices You Should be Following" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p style="text-align: left;">The social landscape is rapidly changing if we consider the many new features constantly being added, the algorithms constantly evolving, and the social platforms constantly growing or declining in popularity. Therefore, keeping up to date with the latest social media trends becomes essential for every social media manager who wants to succeed in marketing today.</p> <img src="https://track.hubspot.com/__ptq.gif?a=2699506&amp;k=14&amp;r=https%3A%2F%2Fblog.consumer51.com%2F7-social-media-best-practices-you-should-be-following&amp;bu=https%253A%252F%252Fblog.consumer51.com&amp;bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Marketing Digital Marketing Social Media Social Media Trends Thu, 23 Jun 2022 11:40:13 GMT adelina@consumer51.com (Adelina Dsouza) https://blog.consumer51.com/7-social-media-best-practices-you-should-be-following 2022-06-23T11:40:13Z Consumer51 Reaches Platinum Tier with HubSpot https://blog.consumer51.com/consumer51-reaches-platinum-tier-with-hubspot <div class="hs-featured-image-wrapper"> <a href="https://blog.consumer51.com/consumer51-reaches-platinum-tier-with-hubspot" title="" class="hs-featured-image-link"> <img src="https://blog.consumer51.com/hubfs/Hubspot%20platinum%20%28Blog%20Banner%29.png" alt="Consumer51 Reaches Platinum Tier with HubSpot" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p style="text-align: justify;">&nbsp;</p> <div class="hs-featured-image-wrapper"> <a href="https://blog.consumer51.com/consumer51-reaches-platinum-tier-with-hubspot" title="" class="hs-featured-image-link"> <img src="https://blog.consumer51.com/hubfs/Hubspot%20platinum%20%28Blog%20Banner%29.png" alt="Consumer51 Reaches Platinum Tier with HubSpot" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p style="text-align: justify;">&nbsp;</p> <img src="https://track.hubspot.com/__ptq.gif?a=2699506&amp;k=14&amp;r=https%3A%2F%2Fblog.consumer51.com%2Fconsumer51-reaches-platinum-tier-with-hubspot&amp;bu=https%253A%252F%252Fblog.consumer51.com&amp;bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Mon, 06 Jun 2022 14:00:00 GMT lindley@consumer51.com (Lindley Gallegos Bach) https://blog.consumer51.com/consumer51-reaches-platinum-tier-with-hubspot 2022-06-06T14:00:00Z Hi-Tech/SaaS Recruitment Specialists Partner With Consumer Experience Company To Develop New Brand Identity https://blog.consumer51.com/hi-tech/saas-recruitment-specialists-partner-with-consumer-experience-company-to-develop-new-brand-identity <div class="hs-featured-image-wrapper"> <a href="https://blog.consumer51.com/hi-tech/saas-recruitment-specialists-partner-with-consumer-experience-company-to-develop-new-brand-identity" title="" class="hs-featured-image-link"> <img src="https://blog.consumer51.com/hubfs/Untitled%20design%20%2837%29.png" alt="PhillyTech Website Homepage " class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p style="text-align: justify;"><strong>King of Prussia, PA – May 15, 2022:</strong> Consumer51, an international consumer-experience marketing, and web development company headquartered in Pennsylvania, launched the new website and brand identity for <a href="https://www.phillytech.co/"><span>PhillyTech</span></a>, an industry leader in assisting Software as a Service (SaaS), and Hi-Tech companies hire talent, generate leads, and drive sales.&nbsp;</p> <div class="hs-featured-image-wrapper"> <a href="https://blog.consumer51.com/hi-tech/saas-recruitment-specialists-partner-with-consumer-experience-company-to-develop-new-brand-identity" title="" class="hs-featured-image-link"> <img src="https://blog.consumer51.com/hubfs/Untitled%20design%20%2837%29.png" alt="PhillyTech Website Homepage " class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p style="text-align: justify;"><strong>King of Prussia, PA – May 15, 2022:</strong> Consumer51, an international consumer-experience marketing, and web development company headquartered in Pennsylvania, launched the new website and brand identity for <a href="https://www.phillytech.co/"><span>PhillyTech</span></a>, an industry leader in assisting Software as a Service (SaaS), and Hi-Tech companies hire talent, generate leads, and drive sales.&nbsp;</p> <img src="https://track.hubspot.com/__ptq.gif?a=2699506&amp;k=14&amp;r=https%3A%2F%2Fblog.consumer51.com%2Fhi-tech%2Fsaas-recruitment-specialists-partner-with-consumer-experience-company-to-develop-new-brand-identity&amp;bu=https%253A%252F%252Fblog.consumer51.com&amp;bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Wed, 11 May 2022 14:00:00 GMT lindley@consumer51.com (Lindley Gallegos Bach) https://blog.consumer51.com/hi-tech/saas-recruitment-specialists-partner-with-consumer-experience-company-to-develop-new-brand-identity 2022-05-11T14:00:00Z Consumer 51 Announces Partnership with Roadrunner Health Services https://blog.consumer51.com/consumer-51-announces-partnership-with-roadrunner-health-services <div class="hs-featured-image-wrapper"> <a href="https://blog.consumer51.com/consumer-51-announces-partnership-with-roadrunner-health-services" title="" class="hs-featured-image-link"> <img src="https://lh6.googleusercontent.com/Hhh7KcfwldsIDJQrmKIpH6_2CU3YGxj9hWOPJ984id762IGwzObhBVjj0zRKIkrxvdI72j9NBbqI1Dvx3vwb6SnjAKpr8obo9vDoek5MDX7-hqAEAvhMrhwq5jeD3HzXSJcX8F3f" alt="Consumer 51 Announces Partnership with Roadrunner Health Services" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <h2 style="font-size: 24px;"><strong><em>Partnership to elevate the quality of Correctional Health Services in New Mexico.</em></strong></h2> <p><strong></strong></p> <div class="hs-featured-image-wrapper"> <a href="https://blog.consumer51.com/consumer-51-announces-partnership-with-roadrunner-health-services" title="" class="hs-featured-image-link"> <img src="https://lh6.googleusercontent.com/Hhh7KcfwldsIDJQrmKIpH6_2CU3YGxj9hWOPJ984id762IGwzObhBVjj0zRKIkrxvdI72j9NBbqI1Dvx3vwb6SnjAKpr8obo9vDoek5MDX7-hqAEAvhMrhwq5jeD3HzXSJcX8F3f" alt="Consumer 51 Announces Partnership with Roadrunner Health Services" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <h2 style="font-size: 24px;"><strong><em>Partnership to elevate the quality of Correctional Health Services in New Mexico.</em></strong></h2> <p><strong></strong></p> <img src="https://track.hubspot.com/__ptq.gif?a=2699506&amp;k=14&amp;r=https%3A%2F%2Fblog.consumer51.com%2Fconsumer-51-announces-partnership-with-roadrunner-health-services&amp;bu=https%253A%252F%252Fblog.consumer51.com&amp;bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Fri, 01 Apr 2022 13:45:00 GMT denae@consumer51.com (Denae McGaha) https://blog.consumer51.com/consumer-51-announces-partnership-with-roadrunner-health-services 2022-04-01T13:45:00Z Consumer51 Recognized at New Mexico’s 2022 ADDY Awards https://blog.consumer51.com/consumer51-recognized-at-new-mexicos-2022-addy-awards <div class="hs-featured-image-wrapper"> <a href="https://blog.consumer51.com/consumer51-recognized-at-new-mexicos-2022-addy-awards" title="" class="hs-featured-image-link"> <img src="https://blog.consumer51.com/hubfs/Addy%20Awards%202022%20%281%29.png" alt="Consumer51 Recognized at New Mexico’s 2022 ADDY Awards" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p><span style="font-size: 18px;">UX Marketing Company Awarded For Outstanding Work&nbsp;</span></p> <div class="hs-featured-image-wrapper"> <a href="https://blog.consumer51.com/consumer51-recognized-at-new-mexicos-2022-addy-awards" title="" class="hs-featured-image-link"> <img src="https://blog.consumer51.com/hubfs/Addy%20Awards%202022%20%281%29.png" alt="Consumer51 Recognized at New Mexico’s 2022 ADDY Awards" class="hs-featured-image" style="width:auto !important; max-width:50%; float:left; margin:0 15px 15px 0;"> </a> </div> <p><span style="font-size: 18px;">UX Marketing Company Awarded For Outstanding Work&nbsp;</span></p> <img src="https://track.hubspot.com/__ptq.gif?a=2699506&amp;k=14&amp;r=https%3A%2F%2Fblog.consumer51.com%2Fconsumer51-recognized-at-new-mexicos-2022-addy-awards&amp;bu=https%253A%252F%252Fblog.consumer51.com&amp;bvt=rss" alt="" width="1" height="1" style="min-height:1px!important;width:1px!important;border-width:0!important;margin-top:0!important;margin-bottom:0!important;margin-right:0!important;margin-left:0!important;padding-top:0!important;padding-bottom:0!important;padding-right:0!important;padding-left:0!important; "> Website Design Thu, 31 Mar 2022 23:24:52 GMT lindley@consumer51.com (Lindley Gallegos Bach) https://blog.consumer51.com/consumer51-recognized-at-new-mexicos-2022-addy-awards 2022-03-31T23:24:52Z