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Consumer51 Launches the World’s First Conversational-Learning-Based COVID-19 Chatbot for Emplay Inc.

Dublin, CA - June 22, 2020: Consumer51, an international consumer-experience company with business operations in Pennsylvania, New Mexico and, Indiana launched the website for ESHA, the world’s first conversational-learning-based health assistant chatbot for Emplay Inc., a California-based AI and analytics company.

Emplay-Mockup

The teams at Consumer51 and Emplay collaborated in remote mode during the current pandemic and lockdown to create and launch the first of its kind employee safety and health assistant chatbots, using Consumer51 services for UX/UI and website development. The website for ESHA is: https://healthcare.emplay.net/

Commenting on the development, Sanchita Sur, CEO of Emplay Inc. said, “We wanted to use our understanding of digital learning systems and techniques to create a health assistant that can help companies educate their stakeholders about various aspects of COVID-19 now and after lockdowns are over. We knew that Consumer51, with its deep understanding of user behavior, web development technology, and remote working infrastructure, could help us well. They have exceeded our expectations and delivered a great website in the shortest possible time.”

Arijit Banerjee, CEO of Consumer51, said, “We are grateful for the opportunity to help launch the world’s first conversational chatbot in the fight against COVID-19. While the team worked hard to bring the project to fruition in the middle of the pandemic, this delivery is also a testament to our belief in the power of digital technology and remote working to change the world for the better. Over the last few years, we have been investing heavily in resources and infrastructure for the development of a global workforce, which continues to implement technology projects around the world with immense benefit for our clients.”

Conversational learning enables learners to ask natural language questions and obtain highly accurate, bite-sized responses (not documents) from a maze of rich, well-researched content. Natural language understanding (NLU) technology has made it possible for AI algorithms to extract intents from free-flowing user queries and search content from within documents and across documents. 

About Consumer51

Consumer51 group company Xynergy has been building an award-winning presence for businesses and non-profit organizations in the state of New Mexico since the time there were about 1300 websites in the world. In the recently announced 2020 ADDY® awards for New Mexico,  Consumer51 won four Gold and three Silver awards. The American Advertising Federation sponsors the American Advertising Awards, also known as the ADDY® Awards, honoring excellence in advertising with an aim to cultivate the highest creative standards in the industry. Consumer51 has also received eight Awards of Excellence in website design from the 2020 Communicator Awards for its distinctive contribution to user interface design and visual appeal.  The Communicator Awards, sanctioned and judged by the Academy of Interactive & Visual Arts, is the leading international awards program recognizing big ideas in marketing and communications.  

Consumer51 LLC is a privately held consumer-experience company, providing marketing and technology solutions for today's connected world. The company provides a wide range of services including web design, web development, web hosting, domain registration, email management, user experience design, mobile application development, brand identity design, inbound marketing, creative services and consulting to clients ranging from startups to Fortune 50 brands. For more information about Consumer51, visit http://www.consumer51.com.

About Emplay Inc.

Emplay is a technology company that provides automation and analytics products and services to Fortune 1000 companies. For more information, visit https://www.emplay.net.

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